FAQs
Questions small business owners ask us
Straight answers on pricing, timelines, and what actually happens after you start. Don't see your question? Send it over — we answer in English or Spanish.
Getting started
What exactly does bnimbl do?
Think of bnimbl as your outsourced marketing team — without the overhead. We handle the strategy, content, website work, campaigns, lead capture, follow-up, and automation that keeps new customers coming in. You stay focused on running your business; we keep the marketing moving.
Do I need a website before I can work with bnimbl?
Not at all. If you don't have a site yet — or your current one isn't doing you any favors — we start with Website in a Day and get you a professional home online first. Already have a solid site? We'll skip the rebuild and put your budget toward campaigns that send customers straight to it.
How do I know which plan is right for my business?
Just run through our quick plan builder at /start. It asks about your website, how you're getting customers now, your 90-day goal, whether you're capturing leads, and your budget. Then it recommends the right base plan — Website in a Day or Marketing Starter — plus any add-ons that actually make sense for you, with pricing shown up front.
How fast can we get started?
You can build your plan in about a minute, then book an activation call at whatever time works for you. Activation calls are one hour, consultations are 30 minutes, and everything is scheduled right on the site with live availability — no back-and-forth needed.
What happens on the first call?
We get to know your goals, take a look at your current website and channels, and agree on exactly what the first month will include. You'll leave the call knowing what we're building, what we need from you, and when it goes live. Plus, you'll get email and SMS confirmations with a reschedule link as soon as you book.
Pricing and commitment
How much does bnimbl cost?
Marketing Starter starts at $99 per month. Website in a Day starts at $999 as a one-time build. Add-ons are completely optional: Channel Activation starts at $249 per month per channel, and Campaign Manager starts at $199 per month. Your plan page breaks everything down with an itemized total before you book anything.
What's included in Marketing Starter for $99/mo?
A lot, actually. You get customer-focused campaign creation, ongoing website updates and conversion improvements, lead capture optimization, lead notifications with automated follow-up, and a monthly email campaign with a supporting social post — all handled for you.
How much is a website, and what does "Website in a Day" mean?
Website in a Day starts at $999 as a one-time build. It's a focused, efficient build — professional design, mobile-friendly layout, clear contact options, lead capture foundation, and all your essential business info — so your site goes live fast instead of dragging on for months.
What are Channel Activation and Campaign Manager, and do I need them?
Neither is required — they're just there if your business is ready for more. Channel Activation (from $249/mo per channel) adds and optimizes another place customers find you, like listings and social profiles. Campaign Manager (from $199/mo) handles bigger pushes: multi-touch campaign planning, seasonal offers, and ongoing performance review. We only recommend them when your plan-builder answers show they'd actually help.
Can I get a custom quote for something outside these plans?
Absolutely. Use the contact form or book a free consultation and tell us what you need. We'll scope it out and send you clear pricing before any work starts.
How the work happens
How much of my time will this take each month?
Very little on your end. We handle the planning, creation, setup, and execution — you just review and approve. That's the whole idea: real marketing expertise without the marketing workload.
Do I have to learn any new tools or dashboards?
No new logins, no dashboards to figure out, and no juggling a bunch of different vendors. We keep it simple so you can focus on your customers.
Who writes the content and creates the campaigns?
We do — and we love it. bnimbl was built after 15 years of creating growth strategies for small businesses and brands like Hulu, Microsoft, Hallmark, Pella, and Beats by Dre. That same strategic thinking goes into every campaign we build for you.
Do I own my website, content, and customer data?
Yes, it's all yours — your website, the content we create for you, and every lead and contact you collect. We build it for you; you own it.
What kinds of businesses does bnimbl work with?
We love working with local and service-based small businesses — wellness and healthcare, beauty and personal care, home services, pet services, fitness and recreation, restaurants and cafés — and early-stage startups that need marketing to run without hiring a full team.
Do you offer service in Spanish?
Yes. We're happy to work with you in English or Spanish — by phone, text, email, or form. Se habla español.
Results and support
How will I know it's working?
We track what actually matters for a small business: leads captured, calls and texts coming from your listings and site, campaign engagement, and where your traffic is coming from. You get insights you can act on — not a dashboard full of vanity numbers.
How soon should I expect to see leads?
It depends on where you're starting from, what industry you're in, and how much you're investing. Most businesses see the first quick wins from lead capture and follow-up, while channel and campaign work builds momentum over the following months. We'll set honest expectations for your specific situation on the activation call.
What happens when a lead comes in — how do I find out?
You'll know right away. Form submissions, calls, and texts are captured and routed to you, and automated follow-up goes to the customer so nobody is left waiting. Follow-up is where a lot of small business marketing quietly leaks revenue, so we make sure it's working from day one.
Can I change or add to my plan later?
Of course. The system is built to grow with you. Start with the base plan that fits your budget, and add Channel Activation or Campaign Manager whenever you're ready.
How do I reach you if I have a question?
Call or text us at +1 520-222-9339, email hello@bnimbl.com, or use the contact form. We respond the same business day, Monday through Friday, 9–5 PT, in English or Spanish.
Still have a question?
Build your plan in about a minute, or grab a free 30-minute consultation and ask us directly.
